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Via International Flights
Via, the travel agency, was originally launched on July 28th, 2006 as flightraja.com, now operating through 20,000 partnerships and alliances, across 2,400 locations in India assisting more than 4 crore customers for their travel needs, with Bangalore as their headquarters, making common man enjoy a quality travel with a committed philosophy of ‘Take Complexity Out. Bring Quality and Affordability in’.Via for that matter has he pride of introducing systematic bus travel booking as the first agency of that kind, besides bringing in automatic reservation kiosks and bus travel booking with a call from one’s mobile phone, bringing novelty in everything.
Via International Flight Booking
Via Website has separate pages for Flights, Hotels, Flight and Hotel, Holidays, International flights, bus and car
Via.com International flights booking is a simple and hassle free process and all one has to do is to open the Flights page and select the boarding and destination airports from the drop down menu appearing in the respective tabs. One must also indicate if it is one way, round trip or multicity travel, giving the number of passengers and the date options, when the website goes on searching for the flight schedules for the dates of travel, at the cheapest rate. Next screen gives details of all available flights.
Once the passenger clicks the ‘book’ tab in the Flight Schedule selected, next screen appears asking for the passenger details with the eMail ID and Mobile number of the passenger, ,while proceeding with the payment through a 3D secure payment gateway, the passenger should be ready with the details and password of Credit Card or the Net banking User ID, for making the remittance.
After the payment is made, the ticket is booked and the PNR communicated to the passenger in one’s mobile phone, which alone is enough for obtaining the boarding pass, with no need nowadays for a print out of the PNR or any other form of ticket.
Via.com Customer Support
Via believes customer service starts with good listening to what the customer personally conveys and attending to them with concern addressing the issues in the right time , all that the customer needs is to click the ‘Need help[ tab in the Website and furnish one’s feed back, when Via’s representative will call the customer back, Via working on the fundamental belief that while design itself will most problems already , the rest can be scraped through by listening.