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Via Hotels Booking
Via, the travel agency, was originally launched on July 28th, 2006 as flightraja.com, now operating through 20,000 partnerships and alliances, across 2,400 locations in India assisting more than 4 crore customers for their travel needs, with Bangalore as their headquarters, offering the best of travel experience to the commoner with a committed philosophy of ‘Take Complexity Out. Bring Quality and Affordability in’. Via has been the first travel agency who built the systematic reservation procedure among bus operators, the first ones to establish a kiosk for ticket booking or for that matter the were the first to introduce mobile ticket booking for bus travel, in all of them bringing novelty.
Via Hotels Booking
Via Website has separate pages for Flights, Hotels, Flight and Hotel, Holidays, International flights, bus and car
Via hotels booking is similar to that of travel booking, in the sense, the traveller has to feed the details of accommodation requirement in the respective columns in the Hotels Webpage of the Via.com Website, and giving eMail ID and Mobile number details, the reservation of rooms intimated by an eMail to the traveller, after making online remittance of hotel tariff, using Credit card or Net banking payment gateways.
Via extends discounts and concessions, while Via.com home page has a featured Hotel destinations, through which one can obtain complete details of Hotel features including tariff per night, in most of the destinations in India and abroad, with a click of the mouse.
Best Hotels Through Via.com
Hotel accommodation is a personal choice of the traveller, each one having one’s own preferences and tastes, right from the room locations within the hotel through the cuisine in the restaurants functioning in the hotel, while there are a number of facilities that the hotel offers, would make the hotel options different for different people, which normally relate to the facilities, such as Swimming Pool, Gymnasium, Bar, Internet Facility, Multi Cuisine restaurants, conference rooms, Billiards and other games facilities, Indoor and outdoor entertainments, Travel desk and few other common things like Laundry service and Room service facilities, which are common for almost all the hotels.
Via believes that the listening to the customer voice personally helps more, although it does not discount the value of systematized call centre programmes that attend to customer issues most of the time. All the customer has to do is to make a mouse click in their website’s ‘Need help’ tab and they will call the customer back. Via fundamentally believes that customer issues can best be solved by careful listening while there will not be issues at all when the design is good.