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Sun City Tours Customer Support
Sun City Tours is a tour and holidays organization in India, offering a number of Holiday packages, focusing on Region wise tourism attractions, with well designed itineraries and affordable package prices, operating tours throughout the year. This organization also provides good Volvo bus services and also Car Service for the local transport requirements, which include airport transfers and hourly packages. Their website is so constructed that a traveler can obtain all the tourism information in all the States of India and their tour packages are mostly around Manali Shimla, Himachal, Uttraranchal, Rajasthan, Goa and Kerala.
Sun City Tours also offers Car Rental facility in various cities, their website providing a detailed tariff chart for car rentals, which is of great value to the travellers.
Sun City Tours Customer Support
Sun City Tours Customer Support mechanism works this way. The customer who requires any assistance with regard to tour enquiry one can complete the Tour Enquiry form on the right side of the Home page, with appropriate details, and respect of other support requirements, one can make a call to their contact number 09212121139 or sending a Text message as ‘callme kmp’ to 9266672666. The customer will be personally attended by the customer care executive in response to the phone call.
The customer can send messages with suggestions, complaints, enquiry, Cancellation/Refund, misbehaviour and in response to it, the customer will get a return call from Sun City Tours.
The customers can also use the ‘Quick Contacts’ format positioned in the website on the right hand side of the webpage. Likewise, there is a Hotel Search block in most of the pages in the website enabling the traveller to make Hotel booking, apart from the Quick contact block.
Sun City Tours Customer Care Philosophy
Sun City Tours pledges to attend to its customer service by keenly listening to the customer, understanding their real problems and then addressing the issue in the best possible manner to achieve the total delight of the customer, when the customer makes a call to their contact number Sun City Tours’s representative to respond to the customer in the most appropriate manner, Sun City Tours committed to fix the customer complaints in the quickest possible time.