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Goibibo Customer Support
Goibibo.com is an online travel website in India giving assistance in all areas of travel, such as buying air and bus tickets, hotels booking, arranging for holiday travel, etc, their web page providing an exclusive page for car arrangement in places of travel, in coordination with a number of local car and taxi service providers in the respective destinations, with the website having a separate page for attending to connected requirements in its customer support web page.
Gobibo Customer Support
Goibibo Customer Support page is clearly laid out with five distinct areas of attention, which are
- View/ Print out your eTicket: This is a page that appears on clicking the tab of the same defininiton, which just asks the traveller to supply the PNR number provided at the time of booking, upon which the ticket appears in printable form, although as the modalities of ticket service have been improving day by day, it would be enough for the traveller to show the SMS message in one’s mobile phone to the Gate entry personnel and at the Check in counter issuing boarding pass for undertaking the travel.
- Reschedule your booking: When the traveller requires to change one’s travel plan, all one has to do is to click this tab, which would present another page in which the PNR number or Ticket ID has to be fed, when the passenger would be directed to retrieve the ticket and indicate one’s change options, upon which the Goibibo customer support would contact the passenger within two hours by phone.
- Cancel your booking: If the traveller requires to cancel one’s ticket, one has to click this tab, which would present another page in which the PNR number or Ticket ID has to be fed, when the passenger would be directed to retrieve the ticket and select cancellation option, when Goibibo would present refund details and fees payable, seeing after which, one can cancel the ticket.
- Check your refund status: Where one has cancelled the ticket, clicking this tab and furnishing the PNR or Goibibo booking ID, one will be seeing the refund information in another screen that pops up.
- Make a payment: In cases, where the booking process is completed and the payment is pending, this tab can be used, when the payment process will be re-initiated for making remittance of the required payments, either on ticket booking or for other services.
Goibibo’s website provides in its website an exclusive customer support page to reschedule travel bookings, opt for cancellations and refunds with amazing attention and quick action.