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Kesari Travels Customer Support
Kesari travels was established in 1984 with a commitment to its customers to have total transparency in pricing and no compromise in the quality standards of sight-seeing tours, which promise is kept up so well that it has been receiving total satisfaction from customers and admirable goodwill from the public. This travel organisers offer excellent tour packages through their website, which packages cover not only India but every part of the Globe.
While Kesari travels focus on their tour management, both in India and abroad, they assist travelers in all the travel related activities through their associates spread through all the regions of the country, who are mostly their franchisees or agents having well structured offices.
Kesari Travels Customer Support
Kesari Travels Customer Support mechanism works this way. The customer who requires any assistance with regard to tour enquiry one can complete the Tour Enquiry form on the right side of the Home page, with appropriate details, and respect of other support requirements, one can make a call to their call centre number Toll free (India) 1800 22 1100 or sending a Text message as KESARI < Space> Your Message to 56677. The customer will be personally attended by the customer care executive in response to the phone call.
The customer can send messages covering suggestion, complaint, enquiry, Cancellation/Refund, misbehaviour and in response to it, the customer will get a return call from Kesari Travels.
The customers can also use the Contact us format positioned in the website for various products, in respect of those products.
Kesari Travels Philosophy on Customer Care
Kesari Travels believes customer service begins with listening to the customer, owning what is wrong and then doing whatever possible to attend to the customer’s needs , all that the customer needs is to click the Need help tab in the Website and furnish one’s feed back,, when Kesari Travels’s representative will call the customer back, Kesari Travels working on the fundamental belief that while most problems already eliminated by design , the rest can be scraped through by listening.
Kesari Travels’ Accolades
Kesari travels has won many accolades, such as CMO Council Award as Asia’s Best Brand in Travel Segment, Galileo Award as the Best Outbound Tour Operator and for Life Time Achievement, Times Travel Honors as the Best Outbound Tour Operator of India and many other Awards throughout the world as the Best travel organizers.