SmartMusafir

Arzoo.com  is a online travel agency portal which provides cheap air tickets, convenient budget hotels and customer satisfying  deals on Indian and International holiday tour packages.  Arzoo’s  comprehensive range of travel choices, competitive pricing and call centre support assists the customers to buy the most appropriate products possible. With the versatile search and buy platform, the customers can make purchase of the combination of multiple travel services. The travellers who need visa support and flight ticket booking for their International holiday plans or wishing to rent cars or requiring hotel accommodation, can rely upon Arzoo apart from buying cheap domestic flights through them.. Smart travellers looking for cost-efficient deals, approach Arzoo.com for the right choice.

Arzoo.com web portal besides assisting  for booking travel, hotels, cars and tour packages, provides detailed information on various places of tourism importance in India, explaining the nature of importance crisply, by assigning a separate web page for that purpose, which will be of immense value to the tourist community.

Arzoo Customer Support

Arzoo Customer Support mechanism works this way. The Support tab in their home page is having three choices, namely, printing  eTickets, cancelling tickets and for other customer support matters, which are again classified into various categories. For support requirements, a customer can  make a call to their contact number +91 (22) 6713 4444 or send an eMail message to [email protected] The customer will be personally attended by the customer care executive in response to the phone call.

The customer can send messages with suggestions, complaints, enquiry, Cancellation/Refund, misbehaviour and in response to it, the customer will get a return call from Arzoo.

The customers can also contact any of their offices located in various parts of the country, the address and the contact phone numbers are made available in the Customer Support page of the Website.

Arzoo Customer Care Philosophy

Arzoo believes in attending to its customer service by keenly listening to the customer, understanding  their real problems and then addressing the issue  in the best  possible manner  to achieve the total delight of the customer, when the customer makes a call to their contact  number Arzoo’s representative to respond to the customer in the most appropriate manner, Arzoo  committed to fix the  customer complaints in the quickest possible time.